Cannot generate pdf on server side anymore

Support
1

Hi all. My fonctionnalities that download or sent by email pdf files do not work anymore. Sending a pdf by email using five.executeAction() displays the following error message:

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image831×199 9.3 KB

I don’t think the problem is on my side, it used to work before. Is there a link with my latest post “PDF generated on the server side is lower quality than browser-generated PDF” ?

Thank you!

Jean

2

Hi Jean,

You are correct, we have identified the issue, and it has been resolved. We have upgraded your account so it will be fixed for you now. We will investigate a PDF generated on the server side is lower quality than browser-generated PDF.

Kind regards,

Jo

3

Great, the PDF generation on the server side is back, thank you so much for the fast service.

Regards,

Jean