PDF generated on the server side is lower quality than browser-generated PDF

Support
1

Hello all,
Is there an issue with the PDF generator on the server side (using five.executeAction())? In my documents, the space between the letters is not uniform. As you can see in the image attached, the quality of the PDF from the browser side (five.selectAction() is much better. The font is the default font - probably Arial.

image
image475×454 39.7 KB

Thank you!

2

Hi Jean,

Thanks for this, we are looking into it for you.

Kind regards,

Jo

1 Like
3

Hi Jean,

could you please inform us which browser you are using?

Also, it is possible to send the report code to my email: elton@five.co, for further investigation. Thank you.

Regards,
Elton S

4

Hi Jean,

We were able to reproduce this issue in a similar scenario. It would still be really helpful if you could share your report code with us — that way, we can make sure the fix fully covers your case as well.

We’ll let you know as soon as the fixes are ready for you to try out.

Thanks so much for your help!

Regards,
Elton S

5

It happens on Chrome, Edge and Firefox. Elton, I just sent you the report code. Thank you!

6

Thank you, Jean,

I have received your email with the code for the reports.

Regards,
Elton S