Using a custom URL for my application

We’re about to launch an application to our end-users, but we want to change the application URL so that’s it not running on … Can I change this?

Hi Collins_1760,

Yes, you can change this, however, it will involve a little co-ordination with Five and yourself. The domain you want to use will belong to you, you will need to setup a CNAME record on your DNS record that points to the production deployment on our servers.

This feature is only available in the production environment.

For example, lets say your production deployment is, your CNAME entry will need to point to this url. The next thing that will need to be done is a network engineer at Five will request an SSL certificate for your domain, and you will need to add DNS validation to your domain to verify that Five can secure your domain name on our servers with the SSL certificate we have created. The DNS validation will be a CNAME entry as well in the format similar as follows :

CNAME name :
CNAME value :

Lastly, you will need to fill in your domain name in the Production HostName field under Instances for your production deployment.

To get started, contact our support, and provide the details of the domain name you would like to use, and we can then start the process and guide you through the necessary steps.